- place Click HERE for Map of Ohio Properties
Brunswick – Clearbrooke- Lakewood – Marine Towers West
- Lakewood – The Shoreham
- Mayfield Heights – Arbor Court
- Mentor-on-the-Lake – Reserve at Lake Pointe
- Mentor-on-the-Lake – Windsor Place
- North Olmsted – Columbia Square
- North Olmsted – Great Northern Village
- North Olmsted – Victoria Plaza
- Parma – Ridgewood House
- Pepper Pike – The Luxe at Pepper Pike
- Stow – Ravenswood
- Streetsboro – Lake Park Village
- Strongsville – Parkside Towers
- Strongsville – Royalton Greens
- Westlake – Crossings Village
- Westlake – Remington
Our Management Philosophy
Burton Carol Management, LLC is a full service property management company with a commitment to meeting the needs of each property that is unequaled in the industry.
Every property is unique, and we pride ourselves on developing and implementing a management plan that is best suited for each property.
“Show us a broken property and we will show you a broken staff.”
That has been a core belief of ours for as long as we have been managing properties. It is our primary job and commitment to create and maintain a work environment that promotes a team approach to deliver caring and dedicated service to the residents of each property. Caring people with the right attitude are able to deliver positive results. It is a simple formula for success that we deliver on all of our properties.
Property Assessment. We make a full assessment of the current state of affairs of any new property we manage and continuously re-evaluate that on an ongoing basis. This includes a full review of the physical facilities by our in-house licensed contractors as well as an evaluation of the on-site staff and the services they deliver. We learn about the asset and the people that run it before we make changes that we feel will optimize operations and improve the bottom line. Where possible, we believe in re-education before elimination, always setting goals and performance criteria while constantly measuring results.
A very qualified and experienced Regional Property Manager directs and supervises all on-site leasing, housekeeping and maintenance activities. The Regional Property Manager is directed by and reports to our Chief Operating Officer.
We have tremendous in-house resources at our disposal; including contractors, legal services, accounting, quality assurance, bidding and IT. We also have established relationships with outside contractors and vendors to complete any job on the property.
Our in-house management includes:
- Administration of Leases (rent collections, monitoring delinquencies, eviction processing);
- Marketing Services (leasing expertise, professional training, call center and call monitoring availability);
- Administration of Operations (engage all contracting, negotiate and pay all approved expenses for all contracting services, utilities and other operating expenses);
- Complete project management and general contracting services to include development of job scope with competitive bids along with total management for quality control to include all facets of modernization, rehabilitation, new construction, as well as fire, flood and natural disaster restoration jobs of any size;
- Human Resources (payroll and benefits administration, workers compensation, hire, train, discipline and/or discharge all employees performing services at the property. All employees remain employees of the property);
- Accounting and Financial Services (supply monthly financial statements and other reports as requested, budgeting and comparisons, review and update insurance coverage, state of the art web based management software providing full transparency of all information on a timely basis).
- Quality Assurance Program. A dedicated quality assurance officer conducts random and follow-up vacancy and quality audits on each property to assure veracity, accountability and consistency in all company operations. This person works directly with management and staff to make sure the attention to detail of clean, well-maintained properties is paramount, and reports to our Chief Operating Officer and the President.
Burton Carol Management is an Equal Housing Opportunity company, and, therefore, always complies with the Fair Housing Act and other applicable federal, state and local anti-discrimination laws. The Fair Housing Act prohibits discrimination in housing because of race, color, creed, national origin, religion, gender, sexual orientation, familial status or disability, or status as a covered veteran.
All apartment communities identified on this site are subject to the Fair Housing Act. Burton Carol Management will not knowingly permit or allow any discriminatory conduct in the rental of its properties that violates applicable law. It is not only the law but the kind of company we are and are committed to that end.
This community offers you such a variety of distinctive floorplans from a studio, one bedroom, two bedrooms or oversize three bedrooms.
You have so many choices from colorful accent walls, wood floors, glamour bathrooms and huge walk-in closets there is something for everyone at Parkside Towers.
All it takes is just one look and you will fall in love with this premier community! The finest location in Strongsville, with shopping, fine dining and the interstate only minutes away.
Exceptional floorplans offer you a choice that will suit your needs from a studio, one bedroom or two bedrooms. With superb amenities, you can enjoy a nightly swim in the indoor heated swimming pool or a quick work out in the attached fitness center. A party room is just waiting for you to invite the festivities.
The possibilities are endless when you call Ridgewood House home! The finest location in Parma, with shopping, dining and the interstate only minutes away.
Minutes from downtown, Marine Towers West offers luxury on the lake at its finest. This is truly one of Cleveland’s premier apartment communities!
