Burton Carol Management is a property management company built on a half-century of excellence that begins and ends with our people.
We know that the key to successful property management is to treat every property as if it were our own and to spend every dollar as if it were our last. Each day, our team of committed industry professionals walks the walk and talks the talk, puts promises into action, and achieves our goal of making Burton Carol Management a great place to work; and our properties wonderful places to call home.
Burton Carol Management was named in honor of William Burton Risman and Marion Carol Risman, parents of CEO Rob G. Risman. The name also serves to recognize Consolidated Management, Inc. where most Burton Carol Management associates first learned the core principles of successful property management.
We promote from within because we hire the best. Joy Anzalone started with us more than 35 years ago and rose through the ranks to her current position as Chief Operating Officer. Joy’s story is not unique. Many associates have grown with the company, leading to an unmatched body of knowledge and experience. Marcia Hayward, Vice President of the Florida Division and Joseph Kincaid, Vice President of the Michigan Division, both started more than 30 years ago and worked their way up to their current positions. Operating with a hands-on approach and leading by example is the key to success for our associates.
Burton Carol Management embraces a multi-site, multi-department team approach. No one person can, or should, do everything. Bringing together on site staff, trade specialists, marketing, legal, purchasing, quality assurance and others, equates to a lot of different eyes on the properties. There is a safety net of people with the goal being to leave no stone unturned.
Our people have their pencils sharpened. We pay attention to the details, no matter how small. Bill Risman is fond of quoting former Nestle chairman Helmut Maucher: “When a company gets so big that it forgets to reckon in pennies, then something is afoul. That’s the beginning of the end.” Reckoning the pennies has been and always will be a core principle of our company.
We don’t take lightly the trust that is placed in us by our associates, our residents and our clients. Don’t just take our word for it, see our properties, talk to our associates and converse with our residents. We are committed to being the best at what we do, and being honest in all that we do.
For information about a Burton Carol managed property, or to inquire about our management services, contact COO Joy Anzalone at 216-464-5130 or today.